{"id":9737,"date":"2019-06-06T10:16:27","date_gmt":"2019-06-06T14:16:27","guid":{"rendered":"https:\/\/www.method.me\/?p=9737"},"modified":"2025-12-06T14:33:44","modified_gmt":"2025-12-06T19:33:44","slug":"the-transformative-power-of-artificial-intelligence","status":"publish","type":"post","link":"https:\/\/www.method.me\/blog\/the-transformative-power-of-artificial-intelligence\/","title":{"rendered":"The Transformative Power of Artificial Intelligence"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Every industry is keeping a watchful eye on its future trends, and each of those discussions seems to inevitably mention artificial intelligence. <br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It\u2019s for good reason. <br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Artificial intelligence or \u201cAI\u201d \u2014 a broad term for advanced technologies like automation, machine learning, and cognitive engagement \u2014 has real potential to <a href=\"https:\/\/www.method.me\/blog\/how-digital-transformation-is-driving-business-change\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"transform the way we work (opens in a new tab)\">transform the way we work<\/a>. <br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Companies in all industries will increasingly use these technologies to increase overall productivity by freeing workers from routine tasks, allowing them to focus on high-payoff activities while giving them the tools to analyze data and enhance processes. <br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The momentum is growing. A <a href=\"https:\/\/hbr.org\/2018\/01\/artificial-intelligence-for-the-real-world\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\">2018 <\/a><em><a href=\"https:\/\/hbr.org\/2018\/01\/artificial-intelligence-for-the-real-world\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\">Harvard Business Review<\/a><\/em><a href=\"https:\/\/hbr.org\/2018\/01\/artificial-intelligence-for-the-real-world\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\"> study<\/a> surveyed 250 executives on their companies\u2019 use of cognitive technology, and found that three-quarters of them believe AI will substantially transform their companies within three years.<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">So in that case, what do you need to know about AI? <br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The way forward will be complicated, but here are some basic things you should understand about the AI transformation and how it could affect your company.<br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-artificial-intelligence-includes-many-different-technologies\"><strong>Artificial intelligence includes many different technologies<\/strong><br><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When we talk about \u201cartificial intelligence\u201d, we\u2019re referring to a wide-ranging group of emerging and advanced technologies. Overall, we can say that AI includes the following technology groups: <br><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\"><strong>Robotics &amp; cognitive automation<\/strong>, such as <a aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.method.me\/blog\/how-to-drive-efficiencies-in-the-modern-manufacturing-sector\/\" target=\"_blank\" rel=\"noreferrer noopener\">manufacturers using robotic process automation (RPA)<\/a> to automate digital and physical tasks. \u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\"><strong>Cognitive insight<\/strong>, such as using algorithms or <a aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.method.me\/blog\/understanding-the-power-of-big-data-in-business\/\" target=\"_blank\" rel=\"noreferrer noopener\">big data analytics<\/a> to detect patterns in vast volumes of data and determine their significance. \u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\"><strong>Cognitive engagement<\/strong>, where companies use natural language processing chatbots, intelligence agents and machine learning to engage employees and customers. <\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Whether you&#8217;re talking about robotics, cognitive insight or cognitive engagement, the way we live, work and play is about to change. <br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-it-s-an-evolution-not-a-revolution\"><strong>It\u2019s an <em>evolution<\/em>, not a <em>revolution<\/em><\/strong><br><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Before we start imagining a world where people visit the mall and are helped by robotic store clerks, or where everyone\u2019s jobs are replaced by machines, let\u2019s take a step back. <br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It\u2019s probably more accurate to say that AI will transform the world incrementally rather than turning it upside down. In other words, the wave will come through a long series of <em>evolutions<\/em>, rather than an dramatic <em>revolution<\/em>. <br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In many industries, big, earth-moving projects are called \u201cmoonshots.\u201d In the AI world, moonshots are the large, transformative projects where robots and computers actually do human work. Just imagine going to a medical clinic <a href=\"https:\/\/hbr.org\/2018\/05\/how-health-care-changes-when-algorithms-start-making-diagnoses\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\">where a computer can diagnose your illness<\/a>. <br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Moonshots are exciting, but for every project that advances humankind, there will be thousands of smaller, practical projects most people won\u2019t even notice. Many companies have started their AI journeys, and those transformative projects are still in the early stages. The road is long, and there will be many iterations in everyone\u2019s AI journeys. <br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-artificial-intelligence-will-be-largely-invisible\"><strong>Artificial intelligence will be largely invisible <\/strong><br><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Most of these incremental projects will be largely unnoticed in most people\u2019s day-to-day lives. <br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here\u2019s an example: if you buy your groceries at a large supermarket chain, there\u2019s a chance that the company used an <a rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.youtube.com\/watch?v=vyGG-TtOBHk\" target=\"_blank\">automated solution to ensure those shelves were stocked faster with fresh food<\/a>. An automation system at the distribution center sorts the inventory and loads the trucks according to each store\u2019s specific layout, ensuring efficiency when stocking the shelves. The people unloading the trucks, along with the customers buying the groceries, may not even know about these efficiencies, but it\u2019s another example of how AI is all around us. <br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">AI writer Thomas H. Davenport <a href=\"https:\/\/mitpress.mit.edu\/books\/ai-advantage\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\">puts it a little more bluntly<\/a>: &#8220;Like all utilities, AI will be supremely boring, even as it transforms the Internet, the global economy, the civilization.\u201d<br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-artificial-intelligence-will-augment-rather-than-replace-human-capabilities\"><strong>Artificial intelligence will augment rather than replace human capabilities <\/strong><br><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">There tends to be a common fear that automated workplaces will replace human workers. It\u2019s time to shift that perception. <br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">AI performs tasks, not entire jobs. Most tasks completed by AI will improve small pieces of larger projects that already exist and are led by humans. For example, AI-driven machines will help by: <br><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Giving workers tools to make better decisions <\/li>\n\n\n\n<li class=\"\">Freeing people from mundane tasks <\/li>\n\n\n\n<li class=\"\">Relieving customer agents from answering repetitive questions<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">AI is about helping people work smarter, not stopping them from working altogether. In fact, companies will see the biggest performance gains when humans and smart machines collaborate.<strong> <\/strong><br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A lot of the important progress comes from the place where people and technology come together \u2014 the \u201c<a href=\"https:\/\/medium.com\/@Ignition_Partners\/the-imminent-evolution-of-augmentation-in-accounting-and-finance-df1eae71ca4\">human-AI sweet spot<\/a>\u201d \u2014 in which employees are relieved of routine tasks so they can focus on high-payoff activities. As a result, information-driven sectors such as health care, financial services, accounting, and professional services will become more efficient. <br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Incorporating AI into our daily activities will also set the stage for future technology advancements. An article titled \u201c<a href=\"https:\/\/hbr.org\/2018\/01\/artificial-intelligence-for-the-real-world\">Artificial Intelligence for the Real World<\/a>\u201d says: \u201cCognitive technologies are also the catalyst for making other data-intensive technologies succeed.\u201d The list of such technologies includes autonomous vehicles, the <a rel=\"noreferrer noopener\" aria-label=\"Internet of Things (IoT) (opens in a new tab)\" href=\"https:\/\/www.method.me\/blog\/3-surprising-ways-the-internet-of-things-will-impact-business\/\" target=\"_blank\">Internet of Things (IoT)<\/a>, and <a href=\"https:\/\/www.method.me\/blog\/4-business-benefits-of-enhanced-mobility\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"mobile customer technologies (opens in a new tab)\">mobile customer technologies<\/a>. <br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-dip-your-toes-into-automation-and-integration\"><strong>Dip your toes into automation and integration <\/strong><br><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Admittedly, your small business may not be ready to implement AI technologies quite yet. But whatever your industry, it\u2019s time to start embracing tools that allow for greater automation of tasks and integration of workflows. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A <a aria-label=\"QuickBooks CRM (opens in a new tab)\" href=\"https:\/\/www.method.me\/crm-quickbooks\/\" target=\"_blank\" rel=\"noreferrer noopener\">QuickBooks CRM<\/a> like <a href=\"https:\/\/www.method.me\/\">Method <\/a>is a great starting point. By connecting your accounting, <a aria-label=\"customer management (opens in a new tab)\" href=\"https:\/\/www.method.me\/crm-quickbooks\/customer-management-software\/\" target=\"_blank\" rel=\"noreferrer noopener\">customer management<\/a>, payment processing, emails, and more, you&#8217;ll immediately see the benefits of working smarter, not harder.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">And as an added bonus \u2014 the more comfortable you can get with integrated technologies now, the better prepared you\u2019ll be for the AI advances of the future.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contrary to popular belief, robots are coming to help humans \u2014 not replace them. Here&#8217;s how artificial intelligence is transforming the way we work.<\/p>\n","protected":false},"author":24,"featured_media":9738,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[18],"tags":[],"class_list":["post-9737","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-small-business"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How Artificial Intelligence Will Transform Work &#8212; Method<\/title>\n<meta name=\"description\" content=\"Contrary to popular belief, robots are coming to help humans \u2014 not replace them. 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