{"id":35296,"date":"2025-07-03T11:04:33","date_gmt":"2025-07-03T15:04:33","guid":{"rendered":"https:\/\/www.method.me\/?page_id=35296"},"modified":"2025-08-06T13:19:50","modified_gmt":"2025-08-06T17:19:50","slug":"mobility-city-franchise-systems","status":"publish","type":"page","link":"https:\/\/www.method.me\/customer-success\/mobility-city-franchise-systems\/","title":{"rendered":"Mobility City"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull m-section is-layout-constrained wp-container-core-group-is-layout-0969ed4c wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h1 class=\"wp-block-heading\" id=\"h-how-mobility-city-unified-50-franchise-systems-with-method\">How Mobility City unified 50+ franchise systems with Method<\/h1>\n\n\n\n<p class=\"m-subtext-h1 wp-block-paragraph\">Mobility City turned<strong> <\/strong>50+ disconnected franchises into a single, scalable operation with Method. They ditched paper, synced up every location, and laid the groundwork to grow with confidence and efficiency.<\/p>\n\n\n\n<div class=\"wp-block-buttons m-button m-button-attr-large is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button cta-hero\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/signup.method.me\/methodcrm\/\">Try Method CRM<span class=\"screen-reader-text\"> and sign up for a free trial with Method<\/span><\/a><\/div>\n<\/div>\n\n\n\n<p class=\"m-text-small wp-block-paragraph\">Want to see it in action first? <a href=\"https:\/\/grow.method.me\/see-in-action\/\">Take me there \u2192<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"2560\" height=\"1456\" data-src=\"https:\/\/www.method.me\/wp-content\/uploads\/2025\/07\/How-Mobility-City-unified-their-franchise-systems-with-Method-CRM.png\" alt=\"How Mobility City unified their franchise systems with Method CRM - Header Image\" class=\"wp-image-35297 lazyload\" data-srcset=\"https:\/\/www.method.me\/wp-content\/uploads\/2025\/07\/How-Mobility-City-unified-their-franchise-systems-with-Method-CRM.png 2560w, https:\/\/www.method.me\/wp-content\/uploads\/2025\/07\/How-Mobility-City-unified-their-franchise-systems-with-Method-CRM-768x437.png 768w, https:\/\/www.method.me\/wp-content\/uploads\/2025\/07\/How-Mobility-City-unified-their-franchise-systems-with-Method-CRM-1536x874.png 1536w\" data-sizes=\"(max-width: 2560px) 100vw, 2560px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 2560px; --smush-placeholder-aspect-ratio: 2560\/1456;\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignfull m-section-sub m-bg-grey is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group__inner-container\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center m-text-blue\" id=\"h-95-franchise-adoption-in-under-a-year\">95% franchise adoption in under a year<\/h2>\n\n\n\n<p class=\"has-text-align-center m-subtext-h1 wp-block-paragraph\">Mobility City rolled out Method across nearly all locations, transforming scattered operations into a unified system.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center m-text-blue\" id=\"h-system-wide-performance-benchmarking\">System-wide performance benchmarking<\/h2>\n\n\n\n<p class=\"has-text-align-center m-subtext-h1 wp-block-paragraph\">For the first time, HQ can compare service, sales, and compliance across all franchises\u2014driving smarter decisions.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center m-text-blue\" id=\"h-buying-power-unlocked\">Buying power unlocked<\/h2>\n\n\n\n<p class=\"has-text-align-center m-subtext-h1 wp-block-paragraph\">With consolidated purchasing data, Mobility City now negotiates supplier pricing like an enterprise brand, not 50 small shops.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"inherit-container-width wp-block-group alignfull m-section is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right:50px;flex-basis:66.66%\">\n<h2 class=\"wp-block-heading\" id=\"h-mobility-city-a-franchise-business-in-need-of-unity\">Mobility City: A franchise business in need of unity<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">At one Mobility City location, a technician jotted down \u201cBlue Scooter\u201d on a service ticket. Across the country, another logged \u201cTeal Scooter.\u201d Somewhere else? \u201cRevo 2.0 4-Wheel.\u201d Same product, three names, zero consistency. \u201cI have it on a piece of paper somewhere\u2014hold on,\u201d was a refrain heard more often they\u2019d like. Multiply that by 50+ locations and hundreds of products, and you get a clear picture of the chaos <strong>Craig Kreakie, Mobility City\u2019s VP of Franchise Operations<\/strong>, was up against when he joined the company.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/mobilitycity.com\/\">Mobility City<\/a> is a national brand that repairs, rents, and sells mobility equipment. With millions in annual sales and a rapidly growing network of franchisees, Mobility City is in the business of freedom\u2014fixing and delivering scooters, wheelchairs, and home accessibility equipment to customers who rely on them. But behind the scenes, things weren\u2019t moving so smoothly.<\/p>\n\n\n\n<div style=\"padding:56.25% 0 0 0;position:relative;\"><iframe data-src=\"https:\/\/player.vimeo.com\/video\/1107832328?badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" title=\"How Mobility City Unified Their Franchise Systems with Method CRM\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/div><script src=\"https:\/\/player.vimeo.com\/api\/player.js\"><\/script>\n\n\n\n<p class=\"wp-block-paragraph\">Each franchise had its own way of doing things. \u201cSome were using QuickBooks, some were still on paper,\u201d Craig explains. There were no shared processes, no centralized data, and no way to ensure a consistent customer experience. What worked in one location, fell apart in another. And with ambitious growth plans on the horizon, that kind of fragmentation wasn\u2019t sustainable.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-challenge-fragmentation-that-stunted-growth\">The challenge: Fragmentation that stunted growth<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Mobility City\u2019s growth was impressive. But behind the momentum was a franchise network operating more like a patchwork of mom-and-pop shops than a unified national brand. The cracks were showing, and they were costing the business.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"2400\" height=\"1260\" data-src=\"https:\/\/www.method.me\/wp-content\/uploads\/2025\/07\/4-challenges-of-a-fragmented-franchise-system.png\" alt=\"4 challenges of a fragmented franchise system\" class=\"wp-image-35366 lazyload\" data-srcset=\"https:\/\/www.method.me\/wp-content\/uploads\/2025\/07\/4-challenges-of-a-fragmented-franchise-system.png 2400w, https:\/\/www.method.me\/wp-content\/uploads\/2025\/07\/4-challenges-of-a-fragmented-franchise-system-768x403.png 768w, https:\/\/www.method.me\/wp-content\/uploads\/2025\/07\/4-challenges-of-a-fragmented-franchise-system-1536x806.png 1536w, https:\/\/www.method.me\/wp-content\/uploads\/2025\/07\/4-challenges-of-a-fragmented-franchise-system-2048x1075.png 2048w\" data-sizes=\"(max-width: 2400px) 100vw, 2400px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 2400px; --smush-placeholder-aspect-ratio: 2400\/1260;\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-no-visibility-across-locations\">No visibility across locations<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">At headquarters, Craig couldn\u2019t answer simple questions like \u201cwhat\u2019s selling best in our system?\u201d Every franchise had their own QuickBooks account, their own items list, and their own naming conventions.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u201cIf Location A and B have sales\u2026 it\u2019s all in QuickBooks,\u201d Craig explains, \u201cbut every location had their own unique set of items.\u201d There was no way to compare performance or identify trends.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Franchisees, meanwhile, were asking: \u201cWhere\u2019s the aggregated value we were promised?\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-inconsistent-training-and-processes\">Inconsistent training and processes<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Each store onboarded staff their own way. Some had processes written down. Others relied on shadowing or ad-hoc explanations. With just four to five employees on average, losing one meant a 20-25% hit to the team, and a major operational setback. \u201cTurnover was very painful,\u201d Craig said.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-no-national-buying-power\">No national buying power<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Despite operating 50+ locations, the company had limited leverage with suppliers. Why? Because they had no idea how many units of a product were being sold system-wide. Each franchise ordered stock independently, erasing any opportunity to negotiate for better pricing.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-data-silos-and-marketing-blind-spots\">Data silos and marketing blind spots<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Without centralized data, the marketing team couldn\u2019t see what was actually working. They couldn\u2019t track product performance, measure campaign ROI, or share best practices.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As a result, franchisors were expressing concern. They were part of the Mobility City system, but where was the value promised?&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Because of these gaps, the answer to that question was: \u201cWe don\u2019t know.\u201d Mobility City\u2019s franchisors were flying blind. And with plans to scale to 150 to 200 locations, that just wasn\u2019t an option any longer.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-solution-a-customized-multi-entity-crm-to-standardize-the-business\">The solution: A customized multi-entity CRM to standardize the business<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When Craig went looking for a solution to these challenges, he wasn\u2019t shopping for another generic CRM. He needed a platform that could unify all 50+ Mobility City locations while still respecting the uniqueness of a franchise model.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Method CRM checked the boxes. It integrated with QuickBooks. It could scale. And most importantly, it could be tailored at the corporate and franchise levels.<\/p>\n\n\n\n<div class=\"wp-block-group m-section-thin m-bluebanner is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group__inner-container\">\n<h3 class=\"wp-block-heading has-text-align-center simpletoc-hidden\" id=\"h-get-hq-level-visibility-amp-standardization-across-multiple-locations\">Get HQ-level visibility &amp; standardization across multiple locations<\/h3>\n\n\n\n<div class=\"wp-block-buttons m-justified-center is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-3e41869c wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button m-button cta-content crm-cta5\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.method.me\/multi-entity-crm\/\">Explore Method&#8217;s multi-entity CRM<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><em>\u201cThe big realization was that we could tailor workflows to our franchise needs. We didn\u2019t just plug something in\u2014we built it to fit us.\u201d<\/em><\/p>\n<cite>&#8211; Craig Kreakie, VP of Franchise Operations<\/cite><\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">That \u201cbuild\u201d was a full-on collaboration between Mobility City and Method. Working closely with Method\u2019s professional services team, Craig\u2019s team mapped every process from scratch. They pulled in small groups of franchisees to help design standard workflows for repairs, rentals, and sales. What emerged was a single, unified operational model for the business. And Method became the platform to enforce it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">They started with the location near Craig\u2019s home office in Columbus, Ohio. Rollout had the usual ups and downs that come with project management across a dispersed team, but the end result received glowing reviews.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cMonday morning\u2014our busiest day\u2014we flipped the switch,\u201d he recalled. Phones were ringing off the hook. A technician didn\u2019t show up. Everything that could go wrong, did, he said. But still: \u201cThe business didn\u2019t shut down. We got through every transaction.\u201d <strong>That pilot proved Method could handle the pressure, and that the team could trust it.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"2400\" height=\"1260\" data-src=\"https:\/\/www.method.me\/wp-content\/uploads\/2025\/07\/Method-CRM-rollout-across-50-franchise-locations-at-Mobility-City.png\" alt=\"Method CRM rollout across 50 franchise locations at Mobility City\" class=\"wp-image-35370 lazyload\" data-srcset=\"https:\/\/www.method.me\/wp-content\/uploads\/2025\/07\/Method-CRM-rollout-across-50-franchise-locations-at-Mobility-City.png 2400w, https:\/\/www.method.me\/wp-content\/uploads\/2025\/07\/Method-CRM-rollout-across-50-franchise-locations-at-Mobility-City-768x403.png 768w, https:\/\/www.method.me\/wp-content\/uploads\/2025\/07\/Method-CRM-rollout-across-50-franchise-locations-at-Mobility-City-1536x806.png 1536w, https:\/\/www.method.me\/wp-content\/uploads\/2025\/07\/Method-CRM-rollout-across-50-franchise-locations-at-Mobility-City-2048x1075.png 2048w\" data-sizes=\"(max-width: 2400px) 100vw, 2400px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 2400px; --smush-placeholder-aspect-ratio: 2400\/1260;\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">From there, Craig rolled out the new system in waves\u2014five locations at a time. Every batch surfaced new areas of the business to standardize and streamline. \u201cWe kept finding more and more variations,\u201d he said. \u201cIt was eye-opening.\u201d Those discoveries helped fine-tune the system and training. By February 2025, 60% of stores were live. By May, compliance hit 95%.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Behind the scenes, Method became the operational backbone. Every location used the same checklists to service equipment. Sales ran through a centralized POS, feeding clean data into QuickBooks. Rental inventory was tracked in one system, not 50 spreadsheets.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><em>\u201cOver the last 12 months it\u2019s become a standard to use this software in a very specific way\u2026 and by doing so, we can measure the work and benchmark across locations.\u201d<\/em><\/p>\n<cite>&#8211; Craig Kreakie, VP of Franchise Operations<\/cite><\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Method didn\u2019t just give Mobility City a CRM. It gave them a playbook\u2014and the tools to enforce it. For the first time, Mobility City was operating like a true national brand.<br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-outcome-a-franchise-transformed\">The outcome: A franchise transformed<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Today, Mobility City operates like a well-oiled machine, with 50+ locations all following the same playbook. And the numbers prove it.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"2400\" height=\"1260\" data-src=\"https:\/\/www.method.me\/wp-content\/uploads\/2025\/07\/Franchise-CRM-adoption-outcomes-for-Mobility-City.png\" alt=\"Franchise CRM adoption outcomes for Mobility City\" class=\"wp-image-35371 lazyload\" data-srcset=\"https:\/\/www.method.me\/wp-content\/uploads\/2025\/07\/Franchise-CRM-adoption-outcomes-for-Mobility-City.png 2400w, https:\/\/www.method.me\/wp-content\/uploads\/2025\/07\/Franchise-CRM-adoption-outcomes-for-Mobility-City-768x403.png 768w, https:\/\/www.method.me\/wp-content\/uploads\/2025\/07\/Franchise-CRM-adoption-outcomes-for-Mobility-City-1536x806.png 1536w, https:\/\/www.method.me\/wp-content\/uploads\/2025\/07\/Franchise-CRM-adoption-outcomes-for-Mobility-City-2048x1075.png 2048w\" data-sizes=\"(max-width: 2400px) 100vw, 2400px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 2400px; --smush-placeholder-aspect-ratio: 2400\/1260;\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-system-wide-visibility-compliance-and-benchmarking\">System-wide visibility, compliance, and benchmarking<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">With every transaction and workflow tracked in Method, headquarters can now monitor process compliance and performance in real time.&nbsp;<br><\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><em>\u201cWe can accumulate information and feedback to locations on how they\u2019re doing, benchmarked regionally and nationally,\u201d<\/em> says Craig.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Stores receive regular performance reports, and for the first time, leadership can see who\u2019s following SOPs, not just who\u2019s hitting sales targets.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-operational-consistency-and-speed\">Operational consistency and speed<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Technicians in Texas now follow the same repair checklist as those in New York.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Multi-step work orders in Method guide every service call, ensuring a consistent customer experience. These digital workflows also feed directly into QuickBooks, cutting down the paperwork-to-invoice cycle.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cIt\u2019s already reducing the time it takes to get paid,\u201d Craig notes.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That means less stress for owners, faster billing for the business.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-equipment-tracking-in-one-system\">Equipment tracking in one system<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Every piece of equipment\u2014repaired or rented\u2014is logged in a centralized database with full history. From wheelchairs to scooters, any franchise can look up what was done, when, and by whom. No more guessing. No more lost paperwork.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-faster-onboarding-and-training\">Faster onboarding and training<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">With Method as the operational backbone, every workflow is documented and standardized. \u201cWe\u2019ve been able to shorten training times now that we have standards in place,\u201d Craig says.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">New staff or new franchisees ramp up faster\u2014and more confidently.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-leverage-with-suppliers\">Leverage with suppliers<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">With system-wide purchasing data, Mobility City finally has a seat at the table. \u201cWe\u2019re analyzing what equipment our stores are buying and using that in conversations with suppliers,\u201d Craig shares. Instead of 50 small accounts, vendors now see a unified, national brand\u2014with the buying power to match.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u201cTechnology alone doesn\u2019t fix bad processes,\u201d Craig reflects. \u201cYou have to fix the process, then use the tech.\u201d&nbsp;<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Method gave them both.<\/p>\n\n\n\n<div class=\"wp-block-group m-section-thin m-bluebanner is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group__inner-container\">\n<h3 class=\"wp-block-heading has-text-align-center simpletoc-hidden\" id=\"h-get-hq-level-visibility-amp-standardization-across-multiple-locations\">Get HQ-level visibility &amp; standardization across multiple locations<\/h3>\n\n\n\n<div class=\"wp-block-buttons m-justified-center is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-3e41869c wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button m-button cta-content crm-cta5\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.method.me\/multi-entity-crm\/\">Explore Method&#8217;s multi-entity CRM<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-scaling-up-the-mobility-city-way\">Scaling up the Mobility City way<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Mobility City went from 50 independent franchise islands to one unified, data-driven enterprise\u2014all in under a year. With standardized workflows and centralized data, the company now has a repeatable model for success.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Armed with Method CRM, they\u2019re not just keeping up, they\u2019re ready to scale to 150+ locations without losing control. New franchisees can now plug into proven systems from day one.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">And those inconsistent&nbsp; scooter names? That\u2019s history. Today, every Mobility City location speaks the same language.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Want to standardize your business process and set yourself up for growth? <a href=\"https:\/\/methodcrm.youcanbook.me\/?SOURCE=CASESTUDY\">Speak to a franchise CRM specialist<\/a> to learn if Method is a fit for you.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<div class=\"wp-block-group m-card-shadow m-card-sidebar is-vertical is-layout-flex wp-container-core-group-is-layout-2c90304e wp-block-group-is-layout-flex\">\n<h3 id=\"about\" class=\"wp-block-heading\">About<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Mobility City is a national franchise that repairs, rents, and sells mobility equipment through dozens of locally-owned locations across the U.S.<\/p>\n\n\n\n<h3 id=\"location\" class=\"wp-block-heading\">Location<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Headquartered in <em>Boca Raton, FL<\/em>, with franchise locations nation-wide<\/p>\n\n\n\n<h3 id=\"industry\" class=\"wp-block-heading\">Industry<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Retail<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group m-card-shadow m-card-sidebar is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-fac2cdea wp-block-group-is-layout-flex\">\n<h3 id=\"favorite-method-features\" class=\"wp-block-heading\">Favorite Method features<\/h3>\n\n\n\n<ul class=\"wp-block-list m-check-list\">\n<li class=\"\"><strong>Customizable multi-step work orders<\/strong> that guide technicians through consistent service processes<\/li>\n\n\n\n<li class=\"\"><strong>Centralized equipment database<\/strong> with full service, rental, and sales history<\/li>\n\n\n\n<li class=\"\"><strong>QuickBooks-integrated POS<\/strong> for seamless invoicing and sales tracking<\/li>\n\n\n\n<li class=\"\"><strong>Standardized workflows<\/strong> for repairs, rentals, and sales across all locations<\/li>\n\n\n\n<li class=\"\"><strong>Real-time performance dashboards<\/strong> for benchmarking and compliance monitoring<\/li>\n\n\n\n<li class=\"\"><strong>Franchise onboarding tools<\/strong> with built-in training steps and process documentation<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons m-justified-center is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button m-button m-button-attr-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/grow.method.me\/request-demo\/?source=customer-story\" target=\"_blank\" rel=\"noreferrer noopener\">Watch demo<span class=\"screen-reader-text\"> of Method CRM<\/span><\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group m-card-shadow m-card-sidebar is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-fac2cdea wp-block-group-is-layout-flex\">\n<h3 id=\"see-what-users-have-to-say-about-method\" class=\"wp-block-heading\">See what users have to say about Method:<\/h3>\n\n\n\n<div style=\"background: #eef5f7; height: 400px; position: relative; width: 280px; border: solid 1px #ccc;\">\n<div id=\"g2-widg-method-crm-19464\">&nbsp;<\/div>\n<p><a style=\"display: block; position: absolute; bottom: 6px; left: 0; color: #333; font-size: 12px; font-weight: 600; width: 280px; text-align: center;\" href=\"https:\/\/www.g2.com\/products\/method-crm\/reviews?utm_campaign=widget_embed&amp;utm_medium=riblets&amp;utm_source=read_more\"> Read more Method CRM reviews <\/a><\/p>\n<\/div>\n<p><script> (function (w) { w._g2load = true; function p(i, s) { i = document.getElementById(\"g2-widg-method-crm-19464\"); s = \"https:\/\/www.g2.com\/products\/widget.embed?id=19464&amp;max=4&amp;product_id=method-crm&amp;version=2&amp;wid=1619725115&text_style=text-dark\"; i.innerHTML = \"<iframe src='\" + s + \"'width='100%' height='377px' frameBorder=0 scrolling='no'><\/iframe>\"; w._g2load = true; } if (w._g2load) p(); w.addEventListener ? 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They ditched paper, synced up every location, and laid the groundwork to grow with confidence and efficiency. 95% franchise adoption in under a year Mobility City rolled out Method across nearly all locations, [&hellip;]<\/p>\n","protected":false},"author":62,"featured_media":35297,"parent":11843,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"wf_page_folders":[2001],"class_list":["post-35296","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How Mobility City Unified 50+ Franchise Systems with Method CRM &#8212; Method<\/title>\n<meta name=\"description\" content=\"Mobility City turned over 50 disconnected franchises into a single, scalable operation without losing their edge. 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