{"id":26167,"date":"2023-08-14T13:12:33","date_gmt":"2023-08-14T17:12:33","guid":{"rendered":"https:\/\/www.method.me\/?p=26167"},"modified":"2025-12-16T04:37:55","modified_gmt":"2025-12-16T09:37:55","slug":"why-reorders-are-a-must-have-feature-in-your-method-account","status":"publish","type":"post","link":"https:\/\/www.method.me\/blog\/why-reorders-are-a-must-have-feature-in-your-method-account\/","title":{"rendered":"Why repeat purchases are a must-have feature in your Method account"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Gone are the days of complicated repurchasing, as Method brings exciting news!&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With the latest product update, <a href=\"https:\/\/www.method.me\/\">Method<\/a> offers a new approach to reorders \u2014 directly from your customer portal. This is a breath of fresh air to Method users and their customers because\u00a0the repeat purchases feature offers:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">One-click repeat purchases for your customers.<\/li>\n\n\n\n<li class=\"\">More repeat business for you.&nbsp;<\/li>\n\n\n\n<li class=\"\">Improved insights on purchase behavior.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-s-new\">What\u2019s new<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Previously, you were required to \u201cmake a copy\u201d of a transaction for any repeat purchases from your customers. This was often a tedious process as transactions were difficult to locate. So, we took this as a challenge to create the best self-serve experience for repurchases.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here are the top three things to look forward to. Let\u2019s dive in!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-effortless-repeat-purchases-for-your-customers\">1. Effortless repeat purchases for your customers<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Say goodbye to struggling with copying orders manually. From the customer portal, your customers can now click the \u201ccreate order request\u201d button on the bottom-right of:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Invoices.<\/li>\n\n\n\n<li class=\"\">Sales receipts.<\/li>\n\n\n\n<li class=\"\">Previously purchased items.&nbsp;&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1280\" height=\"617\" data-src=\"https:\/\/www.method.me\/wp-content\/uploads\/2023\/08\/order-request-sent-message.png\" alt=\"A dialogue box with text informing customers that their order request has been sent successfully.\" class=\"wp-image-26168 lazyload\" data-srcset=\"https:\/\/www.method.me\/wp-content\/uploads\/2023\/08\/order-request-sent-message.png 1280w, https:\/\/www.method.me\/wp-content\/uploads\/2023\/08\/order-request-sent-message-768x370.png 768w\" data-sizes=\"(max-width: 1280px) 100vw, 1280px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1280px; --smush-placeholder-aspect-ratio: 1280\/617;\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Once a reorder is requested from your customer, , you get a notification in your inbox to approve or reject it.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-more-repeat-business-for-you\">2. More repeat business for you<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Once you approve the repeat purchases, sit back and watch the repeat business rain in.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This feature is a delightful reminder to your customers why they chose you. They\u2019ll love how easy it is to buy the items they need from you repeatedly. Need a pause on repeat purchases? You\u2019ve got complete control here as well. Toggle this in the preferences settings of your invoices and sales receipts.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1280\" height=\"552\" data-src=\"https:\/\/www.method.me\/wp-content\/uploads\/2023\/08\/customer-reorder-request.png\" alt=\"The 'Opportunities' screen showing a table with order requests including dates, company name, and amounts. \" class=\"wp-image-26170 lazyload\" data-srcset=\"https:\/\/www.method.me\/wp-content\/uploads\/2023\/08\/customer-reorder-request.png 1280w, https:\/\/www.method.me\/wp-content\/uploads\/2023\/08\/customer-reorder-request-768x331.png 768w\" data-sizes=\"(max-width: 1280px) 100vw, 1280px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1280px; --smush-placeholder-aspect-ratio: 1280\/552;\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-3-better-insights-on-customer-behavior\">3. Better insights on customer behavior<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Method makes it simple to see how likely it is that customers will repurchase from you.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Since the repeat ourchases are differentiated from first-time purchases in the Opportunities app, you get a clear picture of:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Your top-selling items.<\/li>\n\n\n\n<li class=\"\">&nbsp;Whether your customers stick around.&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 id=\"reorder-faqs\" class=\"wp-block-heading\">Reorder FAQs<\/h2>\n\n\n\n<h3 id=\"how-do-i-get-the-reorder-feature\" class=\"wp-block-heading\">How do I get the reorder feature?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The reorder feature will be automatically added to your <a href=\"https:\/\/www.method.me\/\">Method<\/a> account if you haven\u2019t customized your portal before. Make sure to enable it in your \u201cOpportunity preferences.\u201d If you have customized your portal, please reach out to your Customer Success Manager to turn the feature on for you.\u00a0<\/p>\n\n\n\n<h3 id=\"can-customers-reorder-services-from-my-company\" class=\"wp-block-heading\">Can customers reorder services from my company?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Currently, the reorder function is limited to repurchasing products. Since reordering services requires scheduling, this workflow still needs to be developed on our end.&nbsp;&nbsp;<\/p>\n\n\n\n<h3 id=\"can-i-set-item-level-preferences-for-reordering\" class=\"wp-block-heading\">Can I set item level preferences for reordering?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">At the moment, reorder preference settings can only be done at the Opportunities app level, which applies across all transactions.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on demand, future updates may allow preferences to be applied at the customer, individual transaction, and\/or item level.<\/p>\n\n\n\n<h3 id=\"can-i-make-net-new-orders\" class=\"wp-block-heading\">Can I make net new orders?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">At present, you can only make repeat purchases for items that you have already bought. Stay tuned for future updates!&nbsp;<\/p>\n\n\n\n<p class=\"has-text-align-center footnote wp-block-paragraph\">Keep your customers happy with effortless repeat purchases. <a href=\"https:\/\/signin.method.me\/\">Sign in<\/a> to Method to get started.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Say goodbye to complicated repurchasing and hello to one-click repeat purchases for your customers!<\/p>\n","protected":false},"author":44,"featured_media":26180,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[13],"tags":[],"class_list":["post-26167","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-method-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Why Repeat Purchases Are a Must-Have Feature in Your Method Account &#8212; Method<\/title>\n<meta name=\"description\" content=\"With the latest product update, Method now offers one-click repeat purchases for your customers. 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