{"id":17741,"date":"2022-10-21T11:16:12","date_gmt":"2022-10-21T15:16:12","guid":{"rendered":"https:\/\/www.method.me\/?page_id=17741"},"modified":"2025-12-12T18:25:45","modified_gmt":"2025-12-12T23:25:45","slug":"granite-garage-floors","status":"publish","type":"page","link":"https:\/\/www.method.me\/customer-success\/granite-garage-floors\/","title":{"rendered":"Granite Garage Floors"},"content":{"rendered":"\n
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From a small business to 15 franchises and an acquisition<\/h1>\n\n\n\n

Learn about the journey of a local home service company to hyper-growth.<\/p>\n\n\n\n

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Try Method CRM and sign up for a free trial with Method<\/span><\/a><\/div>\n<\/div>\n\n\n\n

Want to see it in action first? Take me there \u2192<\/a><\/p>\n<\/div>\n\n\n\n

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Granite Garage Floors<\/a> is a home service franchise company that allows homeowners to upgrade their garage floor with a coating system that \u201cLooks and lasts like granite.\u201d <\/p>\n\n\n\n

The company was founded by Alan Mishkoff, with its first location opening in South Florida in 2009. <\/p>\n\n\n\n

Since its conception, the company has focused on aggressive marketing strategies to make homeowners aware of a better solution for their garage floor. Instead of the commonly found oil-stained or peeling painted concrete garage floors. <\/p>\n\n\n\n

After expanding to Atlanta in 2010, where it is now headquartered, Granite Garage Floors began franchising<\/a> its business concept. <\/p>\n\n\n\n

Today, there are 15 Granite Garage Floors locations throughout the country, including Baltimore, Charlotte, Dallas, Denver, Kansas City, and Orlando, to name a few.<\/p>\n\n\n\n

As a result of this impressive momentum and their expansion plans, Granite Garage Floors was recently acquired by Threshold Brands <\/a>\u2014 a private equity portfolio owned by The Riverside Company. <\/a><\/p>\n\n\n\n

Keep reading to learn what Alan\u2019s path to acquisition looked like and how he overcame many of the challenges that come with scaling a business.<\/p>\n<\/div><\/div>\n\n\n\n

Meet Alan \u2014 A small business owner with a vision of franchise success<\/h2>\n\n\n\n

In just a few short years, Alan has successfully grown his home service company from just one location to 15 franchises across the country. But this didn’t happen coincidentally. <\/p>\n\n\n\n

As customer inquiries began to increase in the early days, Alan recognized the need for an automated system. <\/p>\n\n\n\n

One that would make bringing on new clients and scaling their operating model to new franchises easier. <\/p>\n\n\n\n

It was clear to him that implementing a CRM would come with some growing pains but that without it, his company would not be able to scale to its fullest potential. <\/p>\n\n\n\n

This realization is where his search for the perfect CRM solution began.<\/p>\n\n\n\n

What made Method CRM stand out<\/h3>\n\n\n\n

For Alan, Method<\/a> CRM stood out from its competitors as the solution he needed to grow for three main reasons:<\/p>\n\n\n\n

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  1. Two-way QuickBooks sync.<\/li>\n\n\n\n
  2. Stellar customer support and service.<\/li>\n\n\n\n
  3. Customized CRM solution that was highly flexible and adaptable. <\/li>\n<\/ol>\n\n\n\n

    1. Two-way QuickBooks sync.<\/h4>\n\n\n\n

    There came the point in Alan’s business where the number of customers they were acquiring exceeded their ability to keep track of all the information at hand. <\/p>\n\n\n\n

    He and his wife, Kelly, who manages the back office of the business, were searching for a CRM. <\/p>\n\n\n\n

    They needed a solution that could organize their inbound leads, customer data, and convert estimates to invoices. Their dream CRM also needed to sync back their accounting software to avoid duplication of data entry. <\/p>\n\n\n\n

    Alan found Method while searching for CRMs that integrate with QuickBooks and the rest was history. <\/p>\n\n\n\n

    The two-way sync between QuickBooks and Method CRM transformed Granite Garage Floors\u2019  workflows in several ways. Here are just a few examples.<\/p>\n\n\n\n

    As a home service company creating estimates and sending them to customers with email templates was critical for speed, accuracy, and professionalism. <\/p>\n\n\n\n

    With their accounting info already synced with their CRM, Alan’s team could now:<\/p>\n\n\n\n