{"id":16980,"date":"2022-05-09T11:49:47","date_gmt":"2022-05-09T15:49:47","guid":{"rendered":"https:\/\/www.method.me\/?p=16980"},"modified":"2026-01-08T12:49:18","modified_gmt":"2026-01-08T17:49:18","slug":"small-business-crm-uk","status":"publish","type":"post","link":"https:\/\/www.method.me\/blog\/small-business-crm-uk\/","title":{"rendered":"The 8 best CRM systems for small business in UK for 2026"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Customer relationship management (CRM) software gives your small business the tools to better your daily operations, from organizing current customers to ensuring you follow up with new leads.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Don\u2019t know where to start when it comes to CRMs? Discover the top 8 small business CRM UK options for 2026 below. But first, let&#8217;s go over what a CRM is and how it benefits your small business.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-is-small-business-crm\">What is small business CRM?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Small business CRM is the central system for managing your customers, leads, and sales process. From finding a potential buyer to closing the sale, a CRM is there to help you along every customer\u2019s journey.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A helpful CRM system also prepares you for future engagements with current customers and new leads.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-does-crm-software-do\">What does CRM software do?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You may have relied on spreadsheets or a pen and paper to do what CRM software does in the past. However, CRM software is more than just a place to store your customers and leads.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your CRM software collects data from leads and customers and gives you the tools to categorize, clarify, and act on that data.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Some of the features found in a top-rated CRM system for small businesses include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Two-way sync with accounting software like QuickBooks and Xero.<\/li>\n\n\n\n<li class=\"\">Automated lead capture through your Gmail or Outlook inbox.<\/li>\n\n\n\n<li class=\"\">Marketing and sales reports.<\/li>\n\n\n\n<li class=\"\">24\/7 access to customer portals.<\/li>\n\n\n\n<li class=\"\">Commissions calculator for your sales team.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-why-consider-crm-implementation-or-upgrade\">Why consider CRM implementation or upgrade?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Consider implementing a CRM to get back hours in your work week and grow your business. Automate your current workflows to save time on menial tasks and reduce the chances of errors or missed opportunities.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Using a CRM benefits your small business as it gives you:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">A 360-view of customer data, interactions, and transactions.&nbsp;<\/li>\n\n\n\n<li class=\"\">Instant data collection, analytics, and report generation.&nbsp;<\/li>\n\n\n\n<li class=\"\">Access to your lead and customer details through a mobile app.<\/li>\n\n\n\n<li class=\"\">Integration with third-party apps and accounting software.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-does-a-crm-help\">How does a CRM help?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A CRM helps your business manage relationships to enhance customer experiences, better sales, and speed up processes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Not only do you know that your current customers are accounted for, but that leads, and prospects are captured instantly, so you never miss a chance to make a sale.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It&#8217;s more than just contact management, as any useful CRM system offers an end-to-end solution to any hiccups in your sales process.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-8-best-crm-systems-for-small-uk-small-businesses-in-2026\">The 8 best CRM systems for small UK small businesses in 2026<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We&#8217;ve done the legwork by comparing some of the best small business CRM UK software available. Here are your top choices:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-method-crm\">1.<a href=\"https:\/\/www.method.me\/\"> Method CRM<\/a><\/h3>\n\n\n\n<div style=\"padding:56.25% 0 0 0;position:relative;\"><iframe data-src=\"https:\/\/player.vimeo.com\/video\/913433287?badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" title=\"Win more business with a QuickBooks CRM\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/div><script src=\"https:\/\/player.vimeo.com\/api\/player.js\"><\/script>\n\n\n\n<p class=\"wp-block-paragraph\">If you&#8217;re looking for a customizable software solution that automates your workflows and saves you hours, Method CRM is the software you&#8217;ve been searching for.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This small business CRM UK solution tracks your sales process from the beginning and makes sure you follow up with every one of your leads and customers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Plus, Method CRM is a powerhouse for workflow automation. This CRM solution works to scale with your business as your needs and processes advance.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-key-features\">Key features<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Method CRM offers features for all of your small business workflows. Some of their key features include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Two-way sync with accounting software such as QuickBooks and Xero.&nbsp;<\/li>\n\n\n\n<li class=\"\">Customer portals to serve your customers at any time, without a 24-hour support team.<\/li>\n\n\n\n<li class=\"\">Integrations with Gmail, Google Calendar, Outlook, and more.<\/li>\n\n\n\n<li class=\"\">Manage contacts with a 360-degree view of each customer, their history, and all interactions.<\/li>\n\n\n\n<li class=\"\">Automatic lead capture for a successful and effortless sales process.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-pros\">Pros<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Easily sync and integrate with your everyday tools to stay up-to-date and connected.<\/li>\n\n\n\n<li class=\"\">Strengthen your customer service with online, self-serve portals.<\/li>\n\n\n\n<li class=\"\">Mirror how your business operates with customizable, drag-and-drop workflow automation.<\/li>\n\n\n\n<li class=\"\">Take advantage of a free trial with full access to tools and an unlimited number of users to help you with your small business CRM UK search.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Get a free hour of customization services with an in-house expert with your <a href=\"https:\/\/signup.method.me\/methodcrm\">free trial<\/a>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-cons\">Cons<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Method is currently only available in English.&nbsp;<\/li>\n\n\n\n<li class=\"\">To get the most out of Method CRM, you must be a QuickBooks or Xero user.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-pricing\">Pricing<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.method.me\/\">Method<\/a> CRM offers three subscription-based pricing plans billed in USD:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Contact management plan at $27 per month.&nbsp;<\/li>\n\n\n\n<li class=\"\">CRM pro plan at $45 per month.<\/li>\n\n\n\n<li class=\"\">CRM enterprise plan at $73 per month.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">These plans are available annually or monthly with no contract required.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-freshsales\">2.<a href=\"https:\/\/www.freshworks.com\/crm\/sales\/\" target=\"_blank\" rel=\"noreferrer noopener\"> Freshsales<\/a><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"645\" data-src=\"https:\/\/www.method.me\/wp-content\/uploads\/2021\/07\/freshsales-sales-crm-software-1024x645.png\" alt=\"Overview of a &quot;Leads&quot; page on FreshSales CRM software interface. It shows a lead's account information and recent history of calls.\" class=\"wp-image-17302 lazyload\" data-srcset=\"https:\/\/www.method.me\/wp-content\/uploads\/2021\/07\/freshsales-sales-crm-software-1024x645.png 1024w, https:\/\/www.method.me\/wp-content\/uploads\/2021\/07\/freshsales-sales-crm-software-300x189.png 300w, https:\/\/www.method.me\/wp-content\/uploads\/2021\/07\/freshsales-sales-crm-software-768x484.png 768w, https:\/\/www.method.me\/wp-content\/uploads\/2021\/07\/freshsales-sales-crm-software-1536x968.png 1536w, https:\/\/www.method.me\/wp-content\/uploads\/2021\/07\/freshsales-sales-crm-software.png 1899w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/645;\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Image credit: <a href=\"https:\/\/mailshake.com\/integrations\/freshsales\/\" target=\"_blank\" rel=\"noreferrer noopener\">Mailshake<\/a><\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Freshworks offers an all-in-one CRM solution with essential features for small businesses that constantly juggle multiple tools and want to automate a few of their workflows.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-key-features-0\">Key features<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Automated lead collection.<\/li>\n\n\n\n<li class=\"\">Visual sales process view.<\/li>\n\n\n\n<li class=\"\">CRM data is viewable through their mobile app.<\/li>\n\n\n\n<li class=\"\">Automated sales and marketing campaigns.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-pros-0\">Pros<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Stellar team collaboration with integrations with apps like Slack.<\/li>\n\n\n\n<li class=\"\">Fast and easy integrations with third-party applications.<\/li>\n\n\n\n<li class=\"\">AI chatbots for customer support.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-cons-0\">Cons<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Difficult to navigate user interface.<\/li>\n\n\n\n<li class=\"\">Reporting capabilities are limited.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-pricing-0\">Pricing<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Freshworks provides a free version of its CRM software with limited features. They have three paid pricing plans billed in USD which include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Growth plan: $18 per month.<\/li>\n\n\n\n<li class=\"\">Pro plan: $47 per month.<\/li>\n\n\n\n<li class=\"\">Enterprise plan: $83 per month.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-hubspot-crm\">3.<a href=\"https:\/\/www.hubspot.com\/products\/crm\" target=\"_blank\" rel=\"noreferrer noopener\"> HubSpot CRM<\/a><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"575\" data-src=\"https:\/\/www.method.me\/wp-content\/uploads\/2022\/09\/HubspotScreenshot-1024x575.jpg\" alt=\"Screenshot of HubSpot dashboard.\" class=\"wp-image-17451 lazyload\" data-srcset=\"https:\/\/www.method.me\/wp-content\/uploads\/2022\/09\/HubspotScreenshot-1024x575.jpg 1024w, https:\/\/www.method.me\/wp-content\/uploads\/2022\/09\/HubspotScreenshot-300x169.jpg 300w, https:\/\/www.method.me\/wp-content\/uploads\/2022\/09\/HubspotScreenshot-768x431.jpg 768w, https:\/\/www.method.me\/wp-content\/uploads\/2022\/09\/HubspotScreenshot.jpg 1200w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/575;\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Image credit: <a href=\"https:\/\/www.hubspot.com\/products\/sales\/playbooks\" target=\"_blank\" rel=\"noreferrer noopener\">HubSpot CRM<\/a><\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">HubSpot is a small business CRM that offers basic CRM tools that track leads, speed up the sales process, strengthen your website, and more.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-key-features-1\">Key features<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Lead capture.<\/li>\n\n\n\n<li class=\"\">Contact management and organization.<\/li>\n\n\n\n<li class=\"\">Support through live chat and chatbots.<\/li>\n\n\n\n<li class=\"\">Integrations with third-party apps.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-pros-1\">Pros<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Easy to use dashboard and user interface.<\/li>\n\n\n\n<li class=\"\">Records every page a customer views to understand their needs.<\/li>\n\n\n\n<li class=\"\">Internal content management software for website design.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-cons-1\">Cons<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Their pricing plans are more expensive than other CRMs.<\/li>\n\n\n\n<li class=\"\">You get locked into a contract.<\/li>\n\n\n\n<li class=\"\">Hard to change HubSpot CRM templates.<\/li>\n\n\n\n<li class=\"\">Transitioning from a WordPress website to HubSpot&#8217;s CMS is difficult.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-pricing-1\">Pricing<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">HubSpot CRM has a free version of its CRM tools, and upgrades can be bought as your small business scales. They have different hubs, including sales, marketing, customer service, etc.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Their Starter plan starts at $50 per month billed monthly or $540 billed annually. They also offer a Professional plan and an Enterprise plan. All their plans are billed in USD.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-4-monday-com\">4.<a href=\"https:\/\/monday.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"> Monday.com<\/a><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"709\" data-src=\"https:\/\/www.method.me\/wp-content\/uploads\/2022\/05\/monday-dashboard-1-1024x709.jpg\" alt=\"Screenshot of a Monday Sales CRM project overview.\" class=\"wp-image-21747 lazyload\" data-srcset=\"https:\/\/www.method.me\/wp-content\/uploads\/2022\/05\/monday-dashboard-1-1024x709.jpg 1024w, https:\/\/www.method.me\/wp-content\/uploads\/2022\/05\/monday-dashboard-1-300x208.jpg 300w, https:\/\/www.method.me\/wp-content\/uploads\/2022\/05\/monday-dashboard-1-768x532.jpg 768w, https:\/\/www.method.me\/wp-content\/uploads\/2022\/05\/monday-dashboard-1.jpg 1100w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/709;\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Image credit: <\/em><a href=\"https:\/\/monday.com\/product\" target=\"_blank\" rel=\"noreferrer noopener\"><em>monday.com<\/em><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Monday.com is all about making sure you don&#8217;t miss your deadlines. This small business CRM UK software lets you organize your workflows in one visual tool.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-key-features-2\">Key features<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Some of Monday.com&#8217;s best features include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Customizable Kanban boards.<\/li>\n\n\n\n<li class=\"\">Detailed reports and analytics.<\/li>\n\n\n\n<li class=\"\">Extensive email integrations.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-pros-2\">Pros<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Track pre and post-sales processes.<\/li>\n\n\n\n<li class=\"\">Fantastic for team management and assigning tasks.&nbsp;<\/li>\n\n\n\n<li class=\"\">Organize tasks by color.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-cons-2\">Cons<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Not a lot of choices for pre-made templates.<\/li>\n\n\n\n<li class=\"\">Limited training and education for customizations.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-pricing-2\">Pricing<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Monday.com offers a free version of its software for up to 2 seats. They offer four paid pricing options billed in USD, which include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Basic plan: $8 per month.<\/li>\n\n\n\n<li class=\"\">Standard plan: $10 per month.<\/li>\n\n\n\n<li class=\"\">Pro plan: $16 per month.<\/li>\n\n\n\n<li class=\"\">Enterprise plan: Contact them.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-5-salesforce-crm\">5.<a href=\"https:\/\/www.salesforce.com\/crm\/\" target=\"_blank\" rel=\"noreferrer noopener\"> Salesforce CRM<\/a><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"576\" data-src=\"https:\/\/www.method.me\/wp-content\/uploads\/2021\/07\/salesforce-activity-management-dashboard-1024x576.png\" alt=\"Screenshot of the Salesforce dashboard.\" class=\"wp-image-14913 lazyload\" data-srcset=\"https:\/\/www.method.me\/wp-content\/uploads\/2021\/07\/salesforce-activity-management-dashboard-1024x576.png 1024w, https:\/\/www.method.me\/wp-content\/uploads\/2021\/07\/salesforce-activity-management-dashboard-300x169.png 300w, https:\/\/www.method.me\/wp-content\/uploads\/2021\/07\/salesforce-activity-management-dashboard-768x432.png 768w, https:\/\/www.method.me\/wp-content\/uploads\/2021\/07\/salesforce-activity-management-dashboard.png 1500w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/576;\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Image credit: <\/em><a href=\"https:\/\/www.salesforce.com\/blog\/sales-management-dashboards\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Salesforce<\/em><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Salesforce is a giant figure in the CRM space.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">They offer many choices regarding features, customizations, and customer resources. Many businesses use Salesforce to accomplish various growth goals and basic CRM functions.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-key-features-3\">Key features<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Some of Salesforce&#8217;s key features include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Built-in UI\/UX features.<\/li>\n\n\n\n<li class=\"\">Automation tools to lessen manual admin work.<\/li>\n\n\n\n<li class=\"\">Templates and tools specific to different industries.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-pros-3\">Pros<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Highly customizable with point-and-click tools.<\/li>\n\n\n\n<li class=\"\">Flexible and accessible cloud software.<\/li>\n\n\n\n<li class=\"\">Advanced marketing automation tools.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-cons-3\">Cons<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Difficult to reach a real person for customer support.<\/li>\n\n\n\n<li class=\"\">You often need the help of a Salesforce specialist or consultant to benefit from the tool.<\/li>\n\n\n\n<li class=\"\">Higher costs compared to other CRMs.<\/li>\n\n\n\n<li class=\"\">Only offers a free trial.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-pricing-3\">Pricing<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Salesforce offers small business pricing packages for their CRM software billed in GBP. These include the:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Essentials plan: \u00a320 per month.<\/li>\n\n\n\n<li class=\"\">Professional plan: \u00a360 per month.<\/li>\n\n\n\n<li class=\"\">Enterprise plan: \u00a3120 per month.<\/li>\n\n\n\n<li class=\"\">Unlimited plan: \u00a3240 per month.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-6-zendesk\">6.<a href=\"https:\/\/www.zendesk.com\/in\/sell\/features\/crm-small-business\/#georedirect\" target=\"_blank\" rel=\"noreferrer noopener\"> Zendesk<\/a><\/h3>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" data-src=\"https:\/\/www.method.me\/wp-content\/uploads\/2022\/12\/zendesk-sell-dashboard.png\" alt=\"Screenshot of the Zendesk Sell dashboard,\" class=\"wp-image-19116 lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Image credit: <\/em><a href=\"https:\/\/mopinion.com\/best-crm-software-for-small-businesses-smb\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Mopinion<\/em><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Zendesk is a cloud-based platform that offers useful CRM tools for small businesses. Their focus is on making sure their users understand how to use their tools and features.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-key-features-4\">Key features<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Some of Zendesks key features include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Many third-party integrations.<\/li>\n\n\n\n<li class=\"\">Customizable dashboard.<\/li>\n\n\n\n<li class=\"\">Built-in click-to-dial call and recording<\/li>\n\n\n\n<li class=\"\">Lead and customer tracking.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-pros-4\">Pros<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Offers customer analytics and segmentation.<\/li>\n\n\n\n<li class=\"\">Template creation with auto-fill capabilities.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-cons-4\">Cons<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Limited sync and integration capabilities.<\/li>\n\n\n\n<li class=\"\">Lack of training tools to use the software.<\/li>\n\n\n\n<li class=\"\">Minimal customer support options.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-pricing-4\">Pricing<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Zendesk offers a free trial to test the software before buying one of these billed plans:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Suite Team plan: \u00a339 per month.<\/li>\n\n\n\n<li class=\"\">Suite Growth plan: \u00a365 per month.<\/li>\n\n\n\n<li class=\"\">Suite Professional plan: \u00a379 per month.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-7-zoho-crm\">7.<a href=\"https:\/\/www.zoho.com\/in\/crm\/\" target=\"_blank\" rel=\"noreferrer noopener\"> Zoho CRM<\/a><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"643\" data-src=\"https:\/\/www.method.me\/wp-content\/uploads\/2022\/09\/ZohoScreenshot-1024x643.png\" alt=\"Screenshot of Zoho CRM dashboard.\" class=\"wp-image-17440 lazyload\" data-srcset=\"https:\/\/www.method.me\/wp-content\/uploads\/2022\/09\/ZohoScreenshot-1024x643.png 1024w, https:\/\/www.method.me\/wp-content\/uploads\/2022\/09\/ZohoScreenshot-300x189.png 300w, https:\/\/www.method.me\/wp-content\/uploads\/2022\/09\/ZohoScreenshot-768x483.png 768w, https:\/\/www.method.me\/wp-content\/uploads\/2022\/09\/ZohoScreenshot.png 1200w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/643;\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Image credit: <a href=\"https:\/\/www.discovercrm.com\/zoho-crm-software-profile.html\" target=\"_blank\" rel=\"noreferrer noopener\">Discover CRM<\/a><\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Zoho is a well-known small business CRM UK option because of its free version, allowing up to 10 users with limited CRM features.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-key-features-5\">Key features<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Integration with other apps.<\/li>\n\n\n\n<li class=\"\">Organization tools for customers and leads.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-pros-5\">Pros<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Customizable form creation.<\/li>\n\n\n\n<li class=\"\">Stellar customer service.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-cons-5\">Cons<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Reports are not very detailed or tailored.<\/li>\n\n\n\n<li class=\"\">Mobile app is not as user-friendly as the web version.<\/li>\n\n\n\n<li class=\"\">Complicated user interface for those new to CRMs.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-pricing-5\">Pricing<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Zoho offers a 15-day free trial and four pricing plans billed in GBP. They include the:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Free plan: \u00a30 per month.<\/li>\n\n\n\n<li class=\"\">Basic plan: \u00a339 per month.<\/li>\n\n\n\n<li class=\"\">Standard plan: \u00a379 per month.<\/li>\n\n\n\n<li class=\"\">Professional plan: \u00a3199 per month.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-8-sugarcrm\">8.<a href=\"https:\/\/www.sugarcrm.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"> SugarCRM<\/a><\/h3>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"828\" height=\"461\" data-src=\"https:\/\/www.method.me\/wp-content\/uploads\/2023\/02\/sugarcrm.jpg\" alt=\"Screenshot of the SugarCRM dashboard.\" class=\"wp-image-21739 lazyload\" data-srcset=\"https:\/\/www.method.me\/wp-content\/uploads\/2023\/02\/sugarcrm.jpg 828w, https:\/\/www.method.me\/wp-content\/uploads\/2023\/02\/sugarcrm-300x167.jpg 300w, https:\/\/www.method.me\/wp-content\/uploads\/2023\/02\/sugarcrm-768x428.jpg 768w\" data-sizes=\"(max-width: 828px) 100vw, 828px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 828px; --smush-placeholder-aspect-ratio: 828\/461;\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Image credit: <\/em><a href=\"https:\/\/medium.com\/@kangpaper\/magento-2-sugarcrm-b9e26317dd84\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Medium<\/em><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">SugarCRM offers sales, marketing, and customer support automation in one easy-to-use system.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-key-features-6\">Key features<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Some of SugarCRM&#8217;s best features include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Flexibility in customizations.<\/li>\n\n\n\n<li class=\"\">Highly intuitive campaign builders.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-pros-6\">Pros<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Great tech support services.<\/li>\n\n\n\n<li class=\"\">A lot of marketing automation tools.<\/li>\n\n\n\n<li class=\"\">Maps every customer&#8217;s journey.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-cons-6\">Cons<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Weak integration capabilities.<\/li>\n\n\n\n<li class=\"\">Difficult to navigate dashboards.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-pricing-6\">Pricing<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">SugarCRM offers a few different pricing plans, including the: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Sell plan: Starting at \u00a339 per month.<\/li>\n\n\n\n<li class=\"\">Serve plan: Starting at \u00a364 per month.<\/li>\n\n\n\n<li class=\"\">Enterprise plan: Starting at \u00a368 per month.<\/li>\n\n\n\n<li class=\"\">Market plan: Starting at \u00a3800 per month.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-so-which-one-should-i-get\">So, which one should I get?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Consider the following when deciding on a small business CRM UK solution:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"\">Your current small business goals.<\/li>\n\n\n\n<li class=\"\">Which growth stage your small business is at.<\/li>\n\n\n\n<li class=\"\">Your budget for software.<\/li>\n\n\n\n<li class=\"\">Where automation could benefit your small business operations.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Keep in mind that Method CRM is a small business CRM solution that offers unmatched features and powerful integrations for QuickBooks and Xero users.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Method offers pricing that scales with you and gives you all the tools your small business needs.<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">With a<a href=\"https:\/\/signup.method.me\/\"> free trial<\/a> of Method CRM, you can achieve your growth goals right away!<\/p>\n\n\n\n<p style=\"font-size:12px\" class=\"wp-block-paragraph\"><em>Image Credit: Seventyfour via <\/em><a href=\"https:\/\/stock.adobe.com\/ca\/images\/side-view-portrait-of-young-woman-making-notes-standing-at-table-in-modern-workshop-copy-space\/180494432\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Adobe Stock<\/em><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Here are the top 8 small business CRM UK options to streamline how you run your small business.<\/p>\n","protected":false},"author":36,"featured_media":16982,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[229,18],"tags":[],"class_list":["post-16980","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-crm","category-small-business"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>8 Best CRM Systems for Small Business UK 2025 &#8212; Method<\/title>\n<meta name=\"description\" content=\"Discover the top 8 small business CRM UK options to transform your workflows and how you run your small business!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.method.me\/blog\/small-business-crm-uk\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The 8 best CRM systems for small business in UK for 2026 &#8212; Method\" \/>\n<meta property=\"og:description\" content=\"Discover the top 8 small business CRM UK options to transform your workflows and how you run your small business!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.method.me\/blog\/small-business-crm-uk\/\" \/>\n<meta property=\"og:site_name\" content=\"Method\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/MethodHQ\" \/>\n<meta property=\"article:published_time\" content=\"2022-05-09T15:49:47+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-08T17:49:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.method.me\/wp-content\/uploads\/2022\/05\/realWebp.net-resizeimage-1-1.jpg\" 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